Terms & Conditions

1. Who we are

ContaCerta is operated by Miguel Dias Tech Labs Ltd, a company incorporated in Cyprus with tax identification number 60345642E, registered at Tulip Residences, Kopeghagis 4, Apartment 201, 3050 Limassol, Cyprus. You can reach us at [email protected].

2. The service

ContaCerta automatically extracts, using artificial intelligence, the data from invoices and similar documents you submit by upload, photo or email, and lets you export it to invoicing and accounting software (for example, Moloni) or to files (for example, CSV).

3. Your account

To use the service you must create an account with true and up-to-date information. You must be at least 18 years old and use the service in the context of a professional or business activity (companies, freelancers, accountants).

You are responsible for keeping your credentials secure and for all activity carried out through your account, including by team members you invite.

4. Plans, prices and payment

The service has a free plan with usage limits and paid subscription plans. Prices and limits for each plan are described on the pricing page.

Payments are processed by Stripe. Subscriptions renew automatically at the end of each period unless cancelled beforehand. Prices include applicable taxes where indicated at the time of purchase.

We may change prices with at least 30 days' notice; changes apply only from the next renewal period.

5. Free trial and cancellation

Paid plans include a 14-day free trial, no card required. At the end of the trial your account moves to the free plan unless you subscribe to a paid plan.

You can cancel your subscription at any time in your account settings. Cancellation takes effect at the end of the period already paid; until then you keep access to the plan. We do not issue pro-rata refunds for periods already started, except where required by law.

You can export your data (for example, as CSV) before cancelling or deleting your account.

6. Right of withdrawal (consumers)

If you subscribe as a consumer, you may withdraw from the contract within 14 days of subscribing, without giving a reason, by notifying us by email. If you ask for the service to start immediately, any refund will be proportional to the unused period; the right lapses once the service has been fully performed with your prior consent.

7. Acceptable use

When using the service you agree not to:

• upload content that is unlawful, malicious or that you have no rights to;
• attempt to access other people's accounts or data, circumvent usage limits or interfere with the operation of the service;
• reverse engineer, copy or resell the service without written permission;
• use the service in a way that places a disproportionate load on the infrastructure.

We may suspend or terminate accounts that breach these terms, with prior notice except in serious or urgent cases.

8. Your documents and data

The documents you upload and the extracted data are yours. You grant us only the licence needed to store, process and display them within the service.

We do not use your documents to train artificial intelligence models. You can export and delete your data at any time; the processing of personal data is described in the Privacy Policy.

9. AI and data accuracy

Data extraction is performed by artificial intelligence models and may contain errors. We flag low-confidence fields for review, but it is your responsibility to verify extracted data before using it for accounting or tax purposes.

ContaCerta is an automation tool and does not provide accounting, tax or legal advice.

10. Third-party integrations

The service lets you connect accounts from third-party services (for example, Moloni). Those integrations are subject to the respective providers' terms and may be changed or discontinued by them. We are not responsible for third-party services.

11. Intellectual property

The software, the ContaCerta brand, the design and all content of the service (excluding your documents and data) are the property of Miguel Dias Tech Labs Ltd or its licensors. These terms do not transfer any intellectual property rights to you, only the right to use the service.

12. Availability and changes to the service

We work to keep the service available but do not guarantee uninterrupted availability. Interruptions may occur due to maintenance, supplier failures or causes beyond our control.

We may change, add or remove features. If a change materially reduces the service you subscribed to, you may cancel and receive a proportional refund for the unused period.

13. Liability

To the maximum extent permitted by law, our total liability for damages arising from the service is limited to the amount you paid us in the 12 months preceding the event giving rise to liability, and we are not liable for loss of profit or indirect damages.

Nothing in these terms excludes or limits liability that cannot be excluded by law, including for wilful misconduct or gross negligence, nor the rights the law grants to consumers.

14. Complaints and dispute resolution

If you have a complaint, contact us first at [email protected] — we respond promptly.

If you are a consumer resident in the European Union, you may also use the alternative dispute resolution bodies competent in your country of residence (in Portugal, the list is available on the Portal do Consumidor).

15. Governing law

These terms are governed by the law of Cyprus. If you are a consumer, you also benefit from the mandatory consumer-protection provisions of the law of the country where you reside and may bring proceedings in the courts of that country.

16. Changes to these terms

We may update these terms. If a change is material, we will give notice by email or within the service at least 30 days in advance. Continued use after the change takes effect constitutes acceptance.

These terms are made available in several languages; in case of inconsistency, the Portuguese version prevails.